¡HolaOlas! Resources
Clear guides to understand, set up, and use ¡HolaOlas!.
Direct booking, commission-free payments, embed on your site or share a simple link.
Business model & transparency
Understand pricing, zero commission, and how the platform really works.
Why ¡HolaOlas! shows its prices (and others don't)
Most professional booking tools do not show their prices. This is not accidental.
Why HolaOlas operates with 0% commission (and how it works)
HolaOlas offers a zero-commission booking system. This page explains the business model, real costs, and why a fixed monthly fee can remain viable and sustainable.
Sell experiences without commission
Most booking platforms take a commission on every sale. Over time, this model penalizes experience creators.
Help & onboarding
Practical guides to start, configure, and manage your bookings.
Provider FAQ (primary)
Open the full provider FAQ (payments, deposits/balance, integrations, refunds, translations).
Use dashboard tools
Complete guide to master all tools available in your ¡HolaOlas! dashboard and optimize your booking activity management.
How a ¡HolaOlas! booking page works
A ¡HolaOlas! booking page is designed for one thing: to allow a customer to book simply, while ensuring the booking reaches the provider.
Create a hotel experience
Complete step-by-step guide to create and configure a hotel experience on ¡HolaOlas! and start receiving bookings.
Create an excursion experience
Complete step-by-step guide to create and configure an excursion experience on ¡HolaOlas! and start receiving bookings.
Create a Stripe account from dashboard
Complete guide to create and configure your Stripe account from your ¡HolaOlas! dashboard and start receiving payments.
Configure timezone
The timezone is essential for your bookings to display at the correct times in Google Calendar and for past time slots to be correctly detected.
Manage your resources
Configure your resources (boats, guides, equipment) to avoid double bookings.
Configure cancellation policy for an experience
Discover how to define and customize the cancellation policy for your experiences to clearly inform your customers.
Automatic and manual translation system
Complete guide to understand and use ¡HolaOlas! translation system to offer your experiences in multiple languages.
Customize booking confirmation emails
Discover how to configure your contacts and customize confirmation emails that your customers receive after booking.
Modify a booking from dashboard
Learn how to modify an existing booking from your dashboard: dates, time slots, participants and customer information.
Manage refunds from dashboard
Learn how to use the integrated refund tool in your ¡HolaOlas! dashboard to efficiently handle cancellations and refunds.
Manage automatic balance payment
Understand how automatic balance payment works after deposit payment, and how to handle failure cases.
Manage weather and force majeure cases
Discover how to handle cancellations due to weather or force majeure fairly and transparently.
Manage no-show
Discover how to identify and manage customers who don't show up for their booking.
Use customer data
Learn how to access, export and effectively use customer data collected during bookings to improve your communication and customer relationships.
Google Calendar & synchronization
Connect, sync both ways, and automate reminders.
Why connect Google Calendar with ¡HolaOlas!
Even if you only use ¡HolaOlas!, Google Calendar remains very useful for managing your time and bookings.
Bidirectional sync with Google Calendar
Understand how ¡HolaOlas! automatically synchronizes your bookings with Google Calendar in both directions for centralized management.
Automatic reminders with Google Calendar
Discover how automatic reminders work with Google Calendar to never forget a booking.
Reliability, security & data
Receive bookings, protect your data, and get paid with confidence.
Booking reliability and data protection
How to ensure you receive all your bookings with HolaOlas. Dashboard, email notifications, Stripe payments and best practices for reliability and data protection.
Security for online bookings
Security is a requirement. Not a marketing claim. A booking system must protect: customers, payments and data.
Online payment for experiences
Payment is the decisive moment of a booking. If it is complicated, the booking stops. Online payment must be simple.
Stripe for activities: how payments work on ¡HolaOlas!
¡HolaOlas! uses Stripe as its payment infrastructure for one simple reason: it is a global, reliable and widely trusted standard.
Deposit or full payment: how payments work on ¡HolaOlas!
¡HolaOlas! offers two simple payment options for bookings.
How the booking confirmation email works on ¡HolaOlas!
When a booking is confirmed on ¡HolaOlas!, a confirmation email is automatically sent to the customer.
What customer receives after booking
Understand what your customers automatically receive after each confirmed booking to better communicate with them.
Booking cancellation conditions on ¡HolaOlas!
On ¡HolaOlas!, cancellation conditions are clear, visible and defined by each provider.
Booking refund policy on ¡HolaOlas!
On ¡HolaOlas!, refunds are secure, traceable, and always initiated by the provider.
Customer data and direct bookings
Customer data sits at the core of any booking activity. It shows who books, how and why.
Direct booking & independence
Sell without intermediaries and keep control of your customers.
Sell experiences online
Sell experiences online without a website, with a simple booking link.
Sell experiences online
Selling experiences online should not be complicated. Or dependent on platforms. Or require heavy infrastructure.
Bookings without a website
Having a website is not always possible. Or necessary to start selling. Many experience creators work without a website.
Booking link for experiences
A booking link is the simplest entry point to sell online. One link. One action.
Booking tools & how it works
Understand how a modern booking system works.
Test a booking system without demos or sales calls
Most booking software requires a demo before you can really test the product. With ¡HolaOlas!, this is not required.
Online booking system for experiences
An online booking system allows customers to book without manual exchanges. Anytime. In just a few clicks. For experience creators, it has become essential.
Mini-site for an experience
Not every experience needs a full website. Sometimes, one page is enough. A mini-site presents an experience clearly.
Bio link for booking
Social media is often the first touchpoint. But profiles without booking links lose opportunities. A bio link turns interest into bookings.
Embed your experiences or provider page
Two methods: Web Component (recommended, no iframe) or classic iframe. You can embed a single experience or the full provider page.
Use cases by activity type
Adapt booking to real-world needs.
Bookings for tourism experiences
Tourism experiences are often booked quickly. Travelers want to understand, compare and book without friction.
Bookings for boat excursions
Boat excursions require precise organization. Limited capacity. Fixed schedules. Weather constraints.
Bookings for diving and snorkeling
Diving and snorkeling require strict organization. Limited groups. Fixed schedules. Safety and weather conditions.
Bookings for yoga and wellness
Yoga and wellness activities rely on trust. Customers want to book easily. And know exactly what to expect.
Bookings for coaches and consultants
Coaches and consultants sell time, expertise and trust. Booking should be smooth. Without unnecessary friction.
Bookings for guesthouses and BnBs
Guesthouses and BnBs rely on direct relationships with travelers. Guests want to book easily. Without going through intermediaries.