How it works for Hotels & Accommodations

¡HolaOlas! is an Experience Builder.

Here, you build your own booking system, tailored to your reality.

You create bookable experiences based on your activity: accommodation, hotel, rooms.

The chosen experience type automatically determines the available fields (rooms, resources, time slots, capacities, etc.).

One system. One account. One dashboard.

A clear and consistent booking logic, no matter what you offer.

Experience type: Hotel

A Hotel experience represents an establishment.

This experience contains one or more room types.

In HolaOlas, one room type = one billed unit.

A room type corresponds to: one price, identical features, identical rules.

You don't create one room per physical unit.

You have 10 Sea View rooms (same price: 100 USD/night, same amenities) → 1 room type included in your Hotel experience

You add 5 Garden View rooms (different price: 80 USD/night, different features) → 1 new room type

1 Hotel experience = base + 1 unit included

Each added room type = +7 USD/month

Example:

• 1 room type → 7 USD/month
• 2 types → 14 USD/month
• 3 types → 21 USD/month

From 4 room types and more: 30% discount on each additional type

The actual number of rooms is managed by available quantity

HolaOlas pricing depends on the number of room types, not the number of physical rooms

Exactly the same logic applies to excursions, activities, classes

Experience name, Type: Hotel

Description: manually written or AI-generated (optional)

Supported languages: FR, EN, ES

Automatic translation available and editable

Content editable at any time, without impact on existing bookings

General photos of the establishment: exterior, reception, common areas

Main experience image

Specific photos per room type

Best practices: clear and readable images, even in small format, well-centered subject, little text or overly fine elements

Single currency defined per experience

Linked to your Stripe account

Visitors see prices automatically converted to their own currency

Payments are processed in your Stripe account currency

Availability periods (start/end dates)

Active days of the week

Calendar visible on client side

Blocked dates: maintenance, holidays, private events

You create room types (not individual rooms).

A room type corresponds to an identical configuration: same price, same features, same rules.

Each type contains: name, price per night, maximum capacity, included persons, pricing categories, tiered pricing, amenities, dedicated photos.

The actual number of available rooms is managed by available quantity.

Examples:

• Sea View room → quantity: 5
• Garden View room → quantity: 3
• Entire condo → 1 experience
• Entire chalet → 1 experience

One-time promotions

Period-based adjustments

Temporary offers

Prices are defined and controlled by you

No automatic adjustments based on competition

Extras offered as booking supplements: breakfast, meals, transport, private guide, photos

Selected by the client at booking time

Applicable to both hotels and activities

VAT, tourist tax, mandatory fees

Clear display for the client at booking time

What's included

Age restrictions

Cancellation policy: free or not, customizable deadline

Check-in/check-out times

House rules

Simple and calm dashboard (easy to read, not less powerful)

View: list, calendar

Booking management: view, modify, cancel, refund (via Stripe)

Clear booking status tracking

Real-time notifications & tracking: new bookings, payments to collect

Email notifications: new booking, uncollected payments

Advanced management tools: internal notes per booking, door access code setting, manual sending of instructions to client

Filters & views: past/current/upcoming bookings, paid/deposit/full payment, abandoned bookings

Booking confirmation email

Pre-arrival email: schedule reminder, important rules, arrival instructions

Sender = establishment name and email

Reply-to = establishment email

Traditional reception or

Manual sending of access code and instructions

Customizable message

No automatic sending at this stage

Secure payment via Stripe

Direct payment to establishment account

No commission charged by HolaOlas

Payment options: deposit, full payment, deposit + balance

Pre-authorization possible

Manual cash-out

On-site payment possible

No intermediary

Bidirectional synchronization with Google Calendar

Bookings created in HolaOlas are automatically added to Google Calendar

Existing events in Google Calendar are taken into account to block availability

Prevents double bookings

Same logic for hotels and activities

Frequently asked questions per experience

Displayed on the booking page

Presented in a clear and elegant way

HolaOlas only displays data necessary for booking management

Client information is only visible to the concerned establishment

Abandoned bookings are used for informational and operational purposes

No data is resold or used for advertising purposes