holaOlas logo
holaOlas logo

Privacy

Short version: we use your data to deliver the service, secure bookings, and answer your requests.

Controller & contact

Data controller: ¡HolaOlas! (platform operator).

Contact: through the Contact page for any question or rights request.

Developer contact: renegrenon@gmail.com

Data we collect

Identity and contact: name, email, phone when provided.

Booking data: dates, participants, selected options.

Payments: processed by Stripe; ¡HolaOlas! does not store card numbers.

Technical and security logs (IP, device, events).

Purposes

Perform bookings and the service contract.

Customer support and transactional communications.

Security, fraud prevention, and service improvement.

Legal and accounting compliance.

Legal bases

Contract performance (accounts and bookings).

Consent (some optional communications).

Legal obligation (invoicing, fraud prevention).

Retention

Account data: for the duration of service + 24 months for support.

Billing: per applicable legal requirements (up to 10 years).

Security logs: up to 12 months.

Sharing & transfers

Required processors (hosting, Stripe, emailing, Google Calendar for booking synchronization).

Google Calendar: used only if you voluntarily enable synchronization. Booking data is synced with your Google Calendar according to your settings.

No data sales.

Transfers outside the EU rely on standard contractual clauses when needed.

Google user data

HolaOlas uses Google user data only to provide Google Calendar synchronization features explicitly enabled by the user.

HolaOlas does not sell, share, or transfer Google user data to third parties.

Google data security

Google user data is protected using industry-standard security measures, including encrypted communication (HTTPS), secure storage, and restricted access controls.

OAuth access tokens are stored securely and are used only to perform authorized operations. Users can revoke access to their Google account at any time.

Your rights

Access, rectification, deletion, objection/limitation, portability.

Withdraw consent at any time (no retroactive effect).

You may lodge a complaint with your local authority.

To exercise your rights: reach us via the Contact page.