Deposit or full payment: how payments work on ¡HolaOlas!

¡HolaOlas! offers two simple payment options:

• deposit
• full payment

The goal is to secure bookings while keeping the process clear and frictionless.

You can configure the deposit for each experience in your dashboard:

• Enable or disable deposit option: If disabled, only full payments will be offered
• Modify the percentage: Choose a percentage between 1% and 99% (default: 30%)
• Per-experience configuration: Each experience can have its own deposit settings

💡 Tip: Access deposit settings in the "Deposit Settings" section when creating or editing an experience.

When deposit is enabled and selected by the customer:

• the customer pays the configured percentage (default 30%) upfront
• the remaining balance is automatically charged by Stripe on the activity or arrival date
• no manual action is required from the provider

This helps:

• reduce last-minute cancellations
• secure bookings
• offer flexible payment to customers

With full payment:

• the customer pays 100% at booking
• no additional charge is applied later

Often used for:

• high-demand experiences
• limited availability
• higher-value activities

💡 Note: If the deposit option is disabled for an experience, only full payment will be available.

In all cases:

• paid amounts are clearly displayed
• remaining balances are explained before payment
• no surprises after booking

• configurable deposit (1-99%) or full payment
• option to disable deposit completely
• per-experience configuration in dashboard
• secure Stripe payments
• automatic balance collection